Woodforest National Bank

Reviews

• ★ ☆ ☆ ☆ ☆
  This place used to have knowledgable staff. Now they suck. I have had 2 back to back bad experiences. The first was in the drive-through when I deposited my check and got cash back. I asked for the bills denominated in a particular way and they didn't do that so I sent the cash back in and asked that they return the cash in the denominations listed on the deposit slip. They then asked if I kept $200 of it and I said no. It took them a half hour to count down all their drawers and finally deliver my cash in the format requested. Yesterday my daughter, who is on my account and has her own account here went to put cash in her account so I gave her a check to deposit and get cash back for me. I filled out the deposit slip, with my check and my wife's check and they refused to deposit my wife's because she wasn't in the car and refused to give her cash back because I wasn't in the car. She had both of our licenses and we are all on each other's accounts to make things like this easier. Besides refusing service, they also gave no deposit receipt for my transaction nor did they return my license, which means now I have to go up there today and try to get it back. There was no apology the first time they screwed up and I'm sure there won't be one today.
  By Josh Reynolds, July 21, 2017

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